Delivery Information
UNITED KINGDOM
Click and Collect
Within 4-5 working days
Standard Delivery
Within 4-5 working days
Express Delivery
Next day when ordered before 2.30pm Mon-Fri
Delivery costs will be calculated during checkout.
We'll deliver between 7am and 7pm Monday to Friday (except bank holidays when we don't deliver). All UK orders are sent via tracked mail, you can track your order in your account here.
Place your order before 2.30pm Monday to Friday and select Express Delivery (where available) to receive next day delivery. Orders placed before 3pm on Friday will be delivered on the next available working day which is Monday. Orders placed on Saturday or Sunday will be delivered on Tuesday.
Please note that delivery to Northern Ireland,non-mainland UK and certain remote areas will take longer even on Express delivery service. These include but are not restricted to the following postcodes: AB,BT,EX39,GY,HS,IM,IV,JE,KA27-28,KW,PA20-49,PA60-78,PH17-PH26,PH30,PH31-PH41,PH42-PH44,PH49-50,PO11,PO30-PO41,TR21-25,ZE. Orders will be delivered as quickly as possible.
Republic of Ireland
Standard Delivery
Within 5-7 working days
Express Delivery
Within 5 working days
Delivery costs will be calculated during checkout.
Delivery fees include all Tax and Duty charges where applicable. No additional fees will be charged on delivery.
EUROPE
Standard Delivery
Within 10 working days
Express Delivery
Within 5 working days
Delivery costs will be calculated during checkout.
Delivery fees include all Tax and Duty charges where applicable. No additional fees will be charged on delivery.
We are currently unable to deliver to Ukraine or Belarus.
United States of America
Standard Delivery
Within 7-10 working days
Express Delivery
Within 3 working days
Current delivery costs for all available services are displayed during checkout.
RUSSIA
We are currently unable to deliver to Russia.
Rest of the World
Standard Delivery
Within 12 working days
Express Delivery
Within 6 working days
Delivery costs will be calculated during checkout.
Most of our courier services require a signature upon delivery which, unfortunately, means we are unable to send orders to PO Box addresses.
For the following countries, duties and taxes are calculated and guaranteed during checkout. When placing your order you will have the option to pay these fees in advance or to pay your local customs authority directly on receipt of your items:
Brazil, Canada, Chile, China, Hong Kong, India, Indonesia, Israel, Japan, Korea (South), Macau, Malaysia, Mexico, Nigeria, Oman, Qatar, Singapore, South Africa, Thailand, Turkey, United States, Vietnam and Zambia.
For any other destinations, any customs or import duties are levied once the package reaches its destination country. We cannot be held responsible for any additional charges as they are the sole responsibility of the recipient. We have no control over these charges and cannot predict what they may be.
To find out more about how customs and import duties are calculated, we recommend you contact your local customs authority before placing your order.
Timelines can vary based upon location and custom delays.